Il corso include i seguenti argomenti in linea con i requisiti dello schema EXIN:
Agile Way of Thinking
- Agile concepts
- Applying Agile principles to IT Service Management
Scrum Product Owner Role
- Tasks and responsibilities of the Product Owner role
- Other roles (Scrum Master, Development Team)
Managing the Product Backlog
- From Vision to Product Backlog
- User Stories (including Epics, non-functional and functional requirements)
- Creating Sprint Backlog
- Tracking and communicating progress
- Staying in control and delivering
Complex Projects
- Scaling Agile Projects
- Suitability of Agile for different types of projects
- Managing complex Product or Service Backlogs
Adding Value
- Adding Business Value to the project
- Acting as the Voice of the Customer