Configuring and Troubleshooting Cisco Unity Connection Integration
- Overview of CIsco Unity Connection Integration
- SCCP Integration
- Typical Integration Mistakes
- Integration Considerations
- Clustering Options
- Deployment Options
- Networking
Configuring and Troubleshooting Cisco Unity Connection Call Handlers
- Call Handler Overview
- System Call Handler
- Caller Input
- Operator Call Handler
- Goodbye Call Handler
- Directory Handler
- Interview Handler
- Toll Fraud
Troubleshooting Cisco Unity Connection
- Overview of Cisco Unity Connection Troubleshooting Options
- Integration Troubleshooting Tools
- Cisco Unified Real-Time Monitoring Tool
Configuring and Troubleshooting Cisco Unity Express
- Overview of Cisco Unity Express Integration
- Triggers
- MWI Notification
- Cisco Unity Express Trigger Troubleshooting
- MWI Notfication Troubleshooting
Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
- SSO Overview
- SSO Prerequisites
- SSO Components
- Trust Metadata File
- Identity Provider
- SAML Authentication
- OAuth
- Cisco Unified Communications Manager SSO Capabilities
- SSO for Collaboration Endpoints
- SSO and Collaboration Edge
- Session and Token Expiration Timers
Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
- Cisco Unified Communications Manager IM and Presence and Cisco Jabber Integration Overview
- Integration with Cisco Unified Communications Manager and IM and Presence Service
- Integration with Cisco Unity Connection
- Integration with Conferencing Servers
- Integration with LDAP
- Integration with Microsoft Exchange
- Clustering
- Cisco Unified Communications Manager IM and Presence Service Federation Overview
- Cisco Unified Communications Manager IM and Presence Multidomain Deployment
- Cisco Unified COmmunications Manage IM and Presence Interdomain Federation
- Cisco Jabber Deployment Options
- Cisco Jabber in Deskphone Control Mode
- Cisco Jabber in Softphone Mode
- Cisco Jabber Service Discovery Process
Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
- Cisco Jabber Customization Overview
- Cisco Unified Communications Services
- Service Profiles
- Custom Configuration Files
- Contact Sources
- Contact Photos
- Policies
- Embedded Tabs
- Cisco Jabber Extend and Connect
- Apple Push Notification Service
Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
- Enterprise Instant Messaging
- External Database Overview
- PostgreSQL External Database Integration
- Persisitent Chat
- Message Archiving
Troubleshooting Cisco Unified Communications Manager IM and Presence Service
- Cisco Unified Communications Manager IM and Presence System Troubleshooting Tools
- System Troubleshooter
- Cisco Unified Real-Time Monitoring Tool
- Presence Viewer
- Cisco Jabber Connection Status
- Apple Push Notifications Troubleshooting
- IM and Presence Service Multidomain Deployment Troubleshooting
Integrating Cisco Unified Attendant Console Advanced
- Cisco Unified Attendant Console Advanced Integration Overview
- Capablilities
- Platform Requirements
- Cisco Unified Communications Manager Integration
- Cisco Unified Communications Manager IM and Presence Service Integration
- Reporting
Implementing Call Recording and Monitoring
- Overview of Call Recording and Monitoring in Cisco Unified Communications Manager
- SPAN-Based Solutions
- Cisco Unified Border Element Dial-Peer Forking
- Cisco Unified Communications Manager Network-Based Recording and Monitoring
Labs:
- Integrate and Set Up Cisco Unity Connection
- Configure Cisco Unity Connection Call Handlers
- Implement Toll Fraud Prevention
- Troubleshoot Cisco Unity Connection Call Handlers
- Troubleshoot Cisco Unity Connection
- Configure Cisco Unity Express
- Troubleshoot Cisco Unity Express
- Configure Cisco Unified Communications Manager IM and Presence High Availability
- Implement Cisco Jabber
- Configure Centralized Cisco Unified Communications Manager IM and Presence
- Configure Cisco Unified Communications Manager IM and Presence Service Functionality
- Enable Message Archiving and Chat Rooms
- Troubleshoot the Cisco Unified Communications IM and Presence Database Connection
- Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability
- Troubleshoot Cisco Unified Communications Manager IM and Presence Service
- Integrate Cisco Unified Attendant Console Advanced
- Implement Call Recording and Monitoring Using a Switched Port Analyzer (SPAN)-based Solution
- Implement Cisco Unified Communications Manager Call Recording and Monitoring