This course is an introduction to IBM Case Manager, concepts, functions, and architecture.
Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks.
Obiettivi
Describe the users of IBM Case Manager Identify components of IBM Case Manager Create and process a case Search for a case Review a case Add annotations and comments to a case Split a case Explore and identify the structure of a solution Add a custom task Add a quick task Identify IBM Case Manager integration options
Destinatari
This course is for solution architects, solution designers, administrators, product managers, or anyone who needs to learn the essentials of IBM Case Manager.
Contenuti
Introduction to IBM Case Manager
Describe the uses of IBM Case Manager
Identify components of IBM Case Manager
Create and process a case
Identify a case
List the components of a case type
Describe the IBM Case Manager Client
Add a case and process a work item
Review a case
Search for a case
Review a case
Add annotations and comments to a case
Split a case
Structure of a solution
Describe IBM Case Manager solutions and their assets
Identify IBM Case Manager environments
Explore the IBM Case Manager Builder Step Designer
