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NovaNext Training / Microsoft / Microsoft 365 / Troubleshoot Microsoft Exchange Online

Troubleshoot Microsoft Exchange Online

Codice
MS-220
Durata
3 Giorni
Prezzo
1.100,00 € (iva escl.)
Lingua
Italiano
Modalità
Virtual Classroom
Learning Subscription
e-Learning
Corso in aula
       

 

Schedulazione
Luogo Data Iscrizione
A Richiesta

This course teaches you how to solve a broad range of problems that can arise in organizations using Microsoft Exchange Online.

In this course, you’ll troubleshoot many aspects of Microsoft Exchange Online, including mail flow, compliance, recipient problems, and cloud/on-premises hybrid configurations.

 

Prerequisiti

Before attending this course, students must have:

  • Experience with PowerShell and the Exchange PowerShell module.
  • Significant experience deploying, managing, and troubleshooting Exchange environments.

 

Destinatari

The audience for this course is current or aspiring support engineers who work with customers and other stakeholders to understand the details of any Microsoft Exchange Online issues.

They also interact with administrators and peers that work with other related technologies to troubleshoot and resolve issues.

 

Contenuti

Troubleshoot problems with mail flow

  • Introduction
  • Investigate problematic messages
  • Troubleshoot transport rules and conditional routing
  • Troubleshoot DNS issues
  • Investigate and repair SMTP issues
  • Troubleshoot problems with mail flow
  • Knowledge check
  • Summary

Troubleshoot message filtering in inboxes and Microsoft Defender for Office 365

  • Introduction
  • Troubleshoot inbox rules
  • Troubleshoot message attachments
  • Investigate actions taken by Defender for Office 365
  • Troubleshoot spam filter policies
  • Troubleshoot message filtering
  • Knowledge check
  • Summary

Troubleshoot compliance and retention issues

  • Introduction
  • Troubleshoot eDiscovery
  • Troubleshoot holds
  • Manage item deletion
  • Troubleshoot retention policies
  • Troubleshoot message records management
  • Troubleshoot compliance retention issues
  • Knowledge check
  • Summary

Troubleshoot encryption, auditing, and journaling

  • Introduction
  • Diagnose encryption problems
  • Troubleshoot mailbox auditing
  • Troubleshoot journaling
  • Troubleshoot encryption, auditing, and journaling
  • Knowledge check
  • Summary

Troubleshoot desktop Outlook clients

  • Introduction
  • Troubleshoot Outlook connections to Exchange
  • Fix Outlook authentication issues
  • Troubleshoot calendars
  • Troubleshoot desktop Outlook clients
  • Knowledge check
  • Summary

Troubleshoot issues with mobile devices

  • Introduction
  • Troubleshoot mobile devices that access Exchange Online
  • Troubleshoot ActiveSync
  • Troubleshoot mobile device issues
  • Knowledge check
  • Summary

Troubleshoot Exchange Online configuration issues

  • Introduction
  • Provision objects without problems
  • Troubleshoot recipient issues
  • Troubleshoot address lists and address books
  • Investigate organization-wide settings
  • Troubleshoot public folder issues
  • Troubleshoot Exchange Online configuration issues
  • Knowledge check
  • Summary

Troubleshoot hybrid and migration issues

  • Introduction
  • Troubleshoot setup and mail flow in hybrid configurations
  • Address other hybrid configuration problems
  • Ensure a smooth migration
  • Troubleshoot hybrid and migration issues
  • Knowledge check
  • Summary