Creating Contacts in UCM
Navigating UCM
Selecting duplicate records
Entering non-duplicate records
Registering an External System
Assigning privilege to external systems
Examining source data and history tables
Enterprise Integration Manager
Populating an EIM Table
Transferring Records from the SDH tables to the UCM Tables
Importing Contact Records
Correcting Incomplete Transactions
Examining Cleansing and DeDuplication Parameters
Using Survivorship
Examining Survivorship Behavior
Creating a Custom Survivorship Rule
Resolving Suspect Matches
Web Services
Examining UCM Web Services
Using UCM Web Services
Using Publish and Subscribe Functionality
Description:
In this course students learn commonly used techniques to insert and maintain master data. Data management is
completed using the interactive UCM interface and web services. Student get hands-on experience performing both
initial batch and continuing incremental data loads into Siebel UCM, matching, cleansing, and monitoring master
account and contact data. The interactive user interface uses Siebel Open UI.
Learn to:
Use List Import to import data directly into UCM
Configure Survivorship Rules
Manually resolve suspect matches
Import large volumes of data using EIM
Publish master data to external subscribers
Benefits To You
Get hands-on experience with the technologies and techniques for administering master account and contact data. With
this knowledge you can create solutions to maintain the integrity of and increase the value of your data.
