Siebel Applications
Customer Relationship Management (CRM)
Common Entities
Customization
Siebel Bookshelf and documentation
Navigation
Applets, Views, and Screens
Drilldowns
Data Manipulation
Create, modify, and delete records
Use picklists and multi-value groups (MVGs)
Queries
Create and save queries
Use predefined queries
Access Control and Security
Responsibilities, positions, divisions, and organizations
Catalogs, categories, and access groups
Security
Architecture
Siebel Enterprise and Siebel Server
Gateway Name Server
Component Groups and Components
Database Server
Siebel Web Server Extension (SWSE)
File System
Clients
Web Client: high interactivity and standard interactivity
Open UI Client
Developer Web Client
Mobile Web Client
Datasources and configuration files
Server Manager
Server Management screens
Jobs
Log settings and files
Object Definitions
UI layer, business layer, data layer
About View
Siebel Tools
Navigate, edit, and compile object definitions
Trace objects from the UI to the data layer
Data Model
Tables, columns, primary keys, and foreign keys
Indexes and user keys
Extension tables: 1:1 and 1:M
Process Automation
Property sets
Business services
Declarative automation
Business service simulator
Siebel Workflow
Workflow processes
Workflow process designer
Integration Objects and Web Services
Integration Objects (IO)
Siebel web services
List Of Values (LOVs)
List of values administration
Description:
This Siebel Technical Foundations training is appropriate for Siebel 15.x and 8.x customers. It's designed to introduce
you to Siebel technical principles and contains information that's essential to technical team members.
Learn To:
Navigate, query and edit data in the application.
Use Siebel Tools to examine object definitions.
Run server jobs.
Inspect and test business services, web services and workflows.
Administer list of values.
Identify Siebel architecture components.
Benefits to You
You'll develop a solid introduction to Siebel applications so you can better understand how to leverage the technical
functionality of Siebel applications. What you learn in this course will help you better meet the needs of your
organization. You'll also participate in hands-on practices using Open UI to reinforce the concepts.
