1. Course Overview
- Learning objectives:
- Hierarchy of cloud administration
- Configure Jira settings
- Global permissions
- Company-managed projects
- Jira schemes basics
- Project permissions and roles
- Prerequisites (Jira Essentials with Agile Mindset or equivalent)
- Course schedule (4 hours total)
2. Configuring Jira
- Jira administration hierarchy (Org, Site, User, Product Admin roles)
- Key admin tasks:
- Integrating products & apps
- Branding look & feel
- Setting default language
- Time tracking configuration
- Audit log configuration
Lab 2 – Configuring Jira (20 min)
- Exercise 1: Explore application links & apps
- Exercise 2: Brand Jira
- Exercise 3: Configure auditing
- Optional Exercise 4: Explore configuration settings
3. Configuring Global Permissions
- Difference between global vs. project permissions
- Global permissions overview:
- Administer Jira
- Browse users & groups
- Share dashboards & filters
- Manage group filter subscriptions
- Make bulk changes
- Create team-managed projects
- Assigning/removing permissions from groups
- Risks of assigning to "Public"
Lab 3 – Configuring Global Permissions (15 min)
- Exercise 1: Removing and adding global permissions
4. Jira Projects Overview
- Company-managed vs. team-managed projects
- Project templates (software, business, service management)
- Jira project concepts:
- Work items & types (bug, task, story, epic, sub-task)
- Work item fields
- Workflows & boards
- Project categories
- Project trash & archiving
5. Creating & Configuring Company-Managed Projects
- Creating projects (templates, naming, categories, shared configs)
- Project workflows (simplified vs. complex)
- Fields and screens (adding, editing, layouts)
- Schemes overview (workflow schemes, reusability, project association)
Lab 5 – Creating & Configuring Company-Managed Projects (35 min)
- Exercise 1: Create a project
- Exercise 2: Edit project details
- Exercise 3: Update workflow
- Exercise 4: Update fields and screens
- Exercise 5: Add work type
6. Configuring Company-Managed Project Permissions
- Permission types (project, work items, comments, attachments, time tracking, etc.)
- Permission schemes: structure, reuse, examples
- Default permission schemes (software, business)
- Open vs. restricted schemes
- Public permissions considerations
Lab 6 – Configuring Project Permissions (30 min)
- Exercise: Create and edit a permission scheme
7. Configuring Company-Managed Project Roles
- Understanding roles (administrators, project leads, users, custom roles)
- Role-based permission assignment
- Best practices for managing roles across projects
Lab 7 – Configuring Project Roles (30 min)
- Exercise: Add/remove project roles
- Exercise: Assign permissions to roles
