Learn how to implement ServiceNow platform functionality and applications.
This 3-day class is intended to prepare technical consultants for their first customer deployment projects.
Students work from a backlog of stories (requirements) to complete configurations common to 80% of customer deployments while learning about implementation best practices and exploring newer features of the platform.
The course weaves a scenario throughout each module to present real world, relevant lab exercises.
The class features lecture and group activities, as well as extensive hands-on practice and reinforcement delivered in a variety of labs.